Postal address
The Unemployment Fund for Higher Educated Employees Erko
Asemamiehenkatu 2
00520 Helsinki
Please send applications, attachments and other possible documents primarily through the eService. You can also send electronic attachments using the “Send attachments” button on our home page. If you plan on sending documents by mail, please note that documents should not be sent as registered, insured or Advice of Delivery letters. Due to Posti’s own rules, they are not able to hand over letters like these to the Fund’s staff in charge of processing mail. Shipments like these will be returned to the sender.
Telephone
Telephone service (09) 7206 4343.
Erko’s Telephone service is open on Mondays, Wednesdays and Thursdays from 12 noon to 3 pm.
We get the most calls during the turn of the month and during the first hour the telephone service is open. If your matter is not urgent, you can reach us faster by calling at a time other than the turn of the month or 12 noon – 1 pm.
| Please note! During the week 52/2024 telephone service is closed all week. During the week 1/2025 telephone service is open on Monday 30.12.2024 and Thursday 2.1.2025. During the week 2/2025 telephone service is open on Wednesday 8.1.2025 and Thursday 9.1.2025. |
erityiskoulutettujen.tk@erko.fi, in matters concerning job alternation leave compensation: vuorottelu@erko.fi
We recommend to send messages containing confidential information through our online service provision, eService, which provides a strong security connection. Please read our guidelines for eService.
If you are unable to log in to eService, please send us a secure e-mail via this link.
The staff at the Unemployment Fund’s office will do their best to respond to e-mails within seven days.
Feedback
If you wish, you can give feedback regarding e.g. Erko’s homepages, eService, or processing of benefits applications, either through the Fund’s e-service or by sending an e-mail to the Fund’s address erityiskoulutettujen.tk@erko.fi.
Responsible official
Erko’s responsible official is Eero T. Anttila, LLM, tel. (09) 7206 4321.
Erko’s invoicing address
We kindly request that all invoices are primarily sent as electronic invoices.
- Name: Erityiskoulutettujen työttömyyskassa Erko
- E-invoice address / EDI-number: 003705686806
- Business ID: 0568680-6
- E-invoice operator: Apix
- Operator’s broker ID: 003723327487
- Broker’s ID when using the bank’s network: DABAFIHH
If you are unable to send your invoice as an e-invoice, you can send it to our scanning service address:
Erityiskoulutettujen työttömyyskassa Erko
@003705686806@
PL 1000
00781 Helsinki
Or by email (invoice attached in PDF form) to the address:
FI05686806@scan.emce365.fi
You can find more information about e-invoicing as well as a direct link to the e-invoice address registry through TIEKE ry.